Voicemail replacement for HVAC contractors
Inside a furnace?
Floyd's on the line.
Floyd answers missed HVAC calls when you're on a roof, in a crawlspace, or finishing another install. Gets the job details and texts you the lead.
No job estimates. No booking. No pretending to be human.
Last night, while they slept
Floyd
Active now
Yesterday 11:14 PM
New lead
- Name
- James Carter
- Phone
- (555) 481-7720
- Address
- 88 Pine Ave, Phoenix
- Reason
- AC out completely, 89° in the house, 2 kids
Today 7:30 AM
New lead
- Name
- Maria Lopez
- Phone
- (555) 226-9410
- Reason
- Annual furnace maintenance, scheduling
Delivered
78%
hire the first HVAC company that answers
31%
of urgent HVAC calls come after hours
<3%
of missed callers leave a voicemail
Source: Invoca (2024) home services call data.
Built for HVAC
Heat waves don't queue
When the AC fails in 95° weather, customers call until someone picks up. Floyd makes sure that's you, not the shop down the road.
On a hot roof
In a crawlspace
Wiring a thermostat
Hauling a condenser
Floyd answers all four. So the customer hears a real voice instead of voicemail.
Your voicemail is losing you jobs
See the difference Floyd makes on a typical missed call.
Without Floyd
With Floyd
Call goes to voicemail
Answered in under 1 second
Customer hangs up, calls next guy
Lead captured and texted to you
11 PM emergency sits until morning
Answered 24/7. Urgent calls tagged.
Call back next morning. Already booked.
Call back fast with the details in hand.
Big jobs lost to voicemail
$99/mo to catch more
See it in action
What happens when HVAC calls come in
It's 11:14 PM in July. The AC just died. The customer is calling everyone in town.
Incoming
Customer calls your number
Incoming call
(555) 481-7720
Instantly
Floyd picks up
Floyd: Thanks for calling Cool Air HVAC. They can't get to the phone right now, so I'm Floyd, their AI assistant. What's going on?
Seconds later
You get the lead via text
- Name
- James Carter
- Phone
- (555) 481-7720
- Address
- 88 Pine Ave, Phoenix
- Reason
- AC fully out, 89° inside, 2 kids at home
- Urgency
- Urgent
Side by side
Floyd vs the alternatives
Cheaper than an answering service. Faster than hiring. Louder than voicemail.
★Floyd
$99/mo
- Answers 24/7
- Self-serve setup
- Trade-aware
- Manage by text
Voicemail
Free
- No answer, no lead capture
Answering service
$300+/mo
- Shared agents
- 1 to 2 day setup
- Not trade-aware
In-house receptionist
$3,000+/mo
- Business hours only
- Weeks to hire
- Maybe trade-aware
Fewer than 3% of missed callers leave a voicemail. The rest call someone else.
Ali Davut
Founder, Floyd
Ali Davut
Founder, Floyd
I built Floyd myself. 10 years building booking and scheduling software. If something's not working the way I promise, email me directly. I read every message.
Pricing
$99/month. One missed job pays for months.
100 answered calls included. Same price whether you're a solo operator or a small crew.
- 100 calls per month included
- $0.75/call after that
- 7-day free trial, no card required
- Cancel by text, no contracts
30-day money-back guarantee
If Floyd doesn't capture a single qualified lead in 30 days, email ali@floyd.app for a full refund. No questions, no calls to cancel.
HVAC questions
The stuff HVAC techs actually ask
Floyd can answer multiple missed calls at the same time, so callers don't stack up in voicemail when the heat wave hits. Each one gets a real conversation and you get a lead text to triage.
Yes. Floyd listens for cues like 'no AC,' 'no heat,' or 'leaking,' and tags those leads as urgent so they stand out in your texts. Maintenance and quote requests come in as normal leads.
No. Floyd keeps the intake short: name, address, what's wrong, how urgent. You ask the technical questions on callback. Pushing customers through a long form is how leads bounce.
Floyd flags any 'no heat' call as urgent the same way it does AC outages. You decide whether to roll out tonight or first thing in the morning, but you'll never miss the call.
Tell Floyd during setup that you have a maintenance plan and Floyd will note when callers mention it, so you can prioritize them on callback. Floyd doesn't try to verify membership or run billing logic.
© 2026, Floyd LLC